Turtle Jack's Muskoka Grill

Reviews

• ★ ★ ★ ★ ☆
  Pleasant , good atmosphere , reasonably priced food and good service. Although the alcohol is kinda pricey $30 for a pitcher of sangria
  By Jefferson Moore-Bellerande, December 23, 2016
• ★ ★ ★ ★ ★
  5 stars for the excellent service we received by our server Chris last night. I was thoroughly impressed. He was courteous, attentive, knowledgeable and ensured we had a 5 star experience from beginning to end. He definitely went above and beyond my expectations and should be recognized for providing world class customer service. My daughter has a tree nut allergy, and before I could even mention it, he was on top of it and asked if anyone at the table had an allergy. I've never had a server ask that before and I thought it was very pro-active and extremely thoughtful. He checked on us an appropriate amount of times throughout our dinner and service was prompt. Food was great, Chris was fantastic at being honest and provided great suggestions for us. Thanks for a great evening Chris! We appreciate it.
  By Tracy K, December 10, 2016
• ★ ☆ ☆ ☆ ☆
  My son ordered a take-out a couple of weeks ago. I went to the restaurant to pick-up the food. I told the girl I am picking up the order for my son. She asked if he ordered it online. I said "yes" and told her what we ordered. She came back to me asking me for the confirmation number. I said I don't have the confirmation number and I tried calling my son but he was not responding because he was in the shower. She will not give me the food and told me to try to contact my son so he can provide me with the confirmation number. But this time I was already pissed! For one thing I am paying for the food. If it ever happens that someone ordered the same exact thing that we ordered and was given to us, then they can just prepare another one. What was the point of making me wait 10 minutes and our food was getting cold! Finally she gave me the food without the damn confirmation number! Wasted my time and made our food cold!!
  By Annabelle Landicho, November 08, 2016
• ★ ★ ★ ☆ ☆
  Great food selection however sometimes food takes too long
  By Nancy Tozer, October 13, 2016
• ★ ★ ★ ☆ ☆
  Food was great however the service was very slow . Our orders were forgotten . We had to wait over an hour for our food . Drinks were coming at very long intervals . We had ordered our food and then found it hadn't been rung through. The manager was making excuses and became very defensive . If you're in the wrong just accept , apologies and fix it !!
  By Harvyukuhn Khurana gift cards, August 11, 2016

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